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FAQS

Once you have provided us with the necessary information regarding the vehicle you want, and have made the initial auction deposit, we can start searching and send you possible matches daily. Once you give us a go ahead to purchase, we will source your car.
We will prepare your vehicle for export to any port of your choosing and will handle all the booking and shipping process from Japan. Depending on your country and method of shipping, costs for transport will be confirmed.
All vehicles sold at auction are given an overall grade by the independent auction engineers that inspect them. Grades can range from 0 to 9 but most auctions only use 0 to 5. This number is shown in either the top left or top right of the auction sheet.
We thoroughly inspect every vehicle to ensure highest quality possible, and provide only the most recent pictures of the vehicles to our customers for their satisfaction. Furthermore, our agents guide you extensively about the vehicle’s condition before and after you buy them.
Yes, we examine the car completely and once satisfied, we bid on your selected vehicles.
You are required to make the complete payment after the bid is YEN(¥) or USD ($) , to avoid any delay in the shipment.
We will ship your vehicle as soon as you complete the minimum deposit for shipment. It is 50%~100% of the Total C&F, which is required for the shipment to be processed.
We cannot commit an accurate time of shipment as it depends on shipping schedule and availability of space. On an average, it takes 4 to 6 weeks.
Once shipment has departed, Original BL Scan will be supplied within 2-3 business days after the complete CNF payment is made.